Returns: In case of any problems after receiving the item. Please contact within 7 days and only the purchase amount will be refunded not the postage amount. One side postage for returning the item will be paid by the buyer. We accept returns within 18 days of receiving your order. All merchandise must be returned in its original condition. We will charge a 20% restocking fee for any merchandise that has been opened. We are not responsible for the shipping cost of returning an order.
Although shipping is fast when shopping at AG-Yuvika, for any orders that are returned to us due to a package being unclaimed or undeliverable because of a wrong address, we will charge Shipping costs as per article weight to resend the package. If at this point you request a refund, we will refund your payment minus the Shipping Cost.
To ensure your return is processed, please include the following information:
- Full Name:
- Email Id:
- Phone Number:
- Reason for returning your order with product photo when Package found torn or damaged.
- Reason for returning your order with product opening Video when Package Received:
All returns must have a tracking number. We are not responsible for the return package until the tracking number is marked as “delivered” to our facility. Once received, please allow 2 business days for your return or exchange to be processed. Money will be refunded by Stripe/Razor Pay after the item is received.
Feedback: Please do not leave negative feedback as a way to communicate. Any rating given to a seller can neither be changed nor modified. So better, communicate for faster resolution to any disputes.
If you have any concerns regarding your purchase, please contact satisfactory resolution will be reached. If you like our product, tell others, if not tell us, and we will do our best to deliver as per our commitment. Our priority is buyer’s satisfaction and we are always ready to take every possible step in the buyer’s favor. Your feedback is really important to us. Leaving negative or neutral feedback is not the solution to any problem. Do contact us before leaving any negative or neutral feedback. We will surely help you out.
